GES achieved an unprecedented double win at the 13th edition of the 2019 Exhibition News Awards, picking up awards for Best Supplier to Organisers and Best Supplier to Exhibitors.
Christine Martin, GES executive director - marketing and customer service, said “We are delighted to win these much-coveted awards. The accolades are a superb endorsement of the GES team and a tribute to everyone’s hard work and relentless pursuit of excellence.”
Jason Stead, GES UK managing director, added, “To win these categories highlights how our full suite of services make us such a compelling partner. I’m incredibly proud of our teams who have all contributed to our growing story and delivered outstanding service.”
The last 18 months have seen GES develop its customer experience strategy in order to drive satisfaction at every touchpoint of the customer journey. By utilising data and insight, it has substantially raised the quality of its service, demonstrated by an increase in overall customer satisfaction scores across the board.
The prestigious awards ceremony, which was held at Battersea Evolution, London, recognises exceptional achievements within the exhibition industry and attracts over 1,000 leading organisers and suppliers.